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Tourism Customer Service Agent (French) (#955.880.445) 

Oferta de trabajo Barcelona (Catalonia), España

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Are you passionate by the Travel, Hospitality and Tourism industry? Are you quality and service oriented and always ready to help people?

The Company.

This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona.

Their Client, Airbnb, an e-commerce leader of direct accommodation rental, is looking for French speakers with strong team spirit to reinforce their constantly growing Support Team!

The Job.

In this role, you will be responsible to answer client questions, doubts and complaints via phone and email.
– Provide professional and friendly client support via phone andemail
– Responding to enquiries and handling different problems
– Ensure quality and professional service
– Ensure high level of customer satisfaction
– Follow-up of customer information
– Having a full understanding of Airbnb processes
– Record all information in the internal system

The Profile.

– You are a native French speaker and have an excellent level ofEnglish
– You have a passion for traveling and adventure
– You are customer oriented
– You have excellent communication skills
– You have the ability to build a connection with clients
– You are an excellent team player
– You are professional and have a quality minded attitude
– You are flexible, open-minded and high level of energy

The Offer.

– Salary: 16.500 Euro Gross/year
– Working hours: Monday – Friday: rotation shifts between 9 am -10 pm+ 2 weekends per month (full availability)
– A full-time contract (39 hours/week; 5 days/week)
– 3 weeks fully paid training
– A stable position
– Relax and friendly work environment
– Multiple Career opportunities, as it is a fast growing company
– Free coffee and tea
– Spacious terrace and chilling area
– International and multilingual working environment
– Dynamic and open working environment
– Start date: ASAP

Información sobre la empresa

Nombre del Cliente
Blu Selection
Descripción de la Compañía
Blu Selection is an international recruitment company based in Barcelona, offering customized recruitment solutions for several international companies. Our goal is to connect motivated international candidates with their future careers while continuing to grow our strong ties to the expat community. We are reinventing recruitment with strong quality focus and transparent communication throughout the entire recruitment process.
Número de Empleados
11 - 100

Detalles de empleo

Estatus del Empleo
Tiempo Completo
Tipo de salario
Salario fijo
Localización del trabajo
Ciudad
Barcelona
Population
1.582.000
Código Postal
E-08001
Distrito
Barcelona
Estado
Catalonia
País
España
Publicado
2018-08-06

Requerimientos del trabajo

Formación mínima requerida
Cualquier cualificación
Idiomas
Español (Sin conocimientos previos)

Detalles sobre el Reclutamiento

Consultor
Blu Selection
Nombre de la Persona de Contacto
Blu Selection




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